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Tlg privacy guard4/29/2023 The bank can easily fax or mail to you the Federal Regulation E dispute form. If you are just calling by phone, the above tactics should still work. If you have to, be loud (but nice) in front of other customers. Be sure to call the Media if necessary so you are telling the truth. Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account no matter how long ago it was. The more knowledgeable you appear to be, the further you will get.Īnd just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent ask to speak to the supervisor or the area manager for all the branches in the state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! Tell them the truth this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Many victims got the following responses from their banks: we could not do anything for you or you waited too long it has been more than 60 days. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.Īccording to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: BEWAREĮDitor's Suggestions on how to get your money back! They didnt listem to me and instead transferred me to another representative who started offering me another service for $9.99. Instead of cancelling they started telling me the benefits of having their account. I called them and asked them to cancel my account. Their number is 18003748273 in case anyone needs it. I got their number from chase customer service representative. They are charging my credit card since a year.
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